Get satisfaction is a customer community software platform for technical support based in san francisco, california, united states. Hootsuite vs sprinklr 2020 comparison financesonline. Welcome welcome to the get satisfaction education center. The product is extremely flexible, and able to meet the needs of a wide array of users on a social team from designers, who can directly upload assets into a repository, to copywriters, who can upload copy into the posts for approval, etc.
Folloze generates 18% the revenue of get satisfaction. I had used other tools and get satisfaction really pulled things together in a way that met our needs. To make sure you get the most useful and productive marketing software for your company, you have to compare products available on the market. The science of software costpricing may not be easy to understand. Sprinklr fills out its customer experience cloud with. If you seek to understand software pricing model, get in touch with itqlick.
Get satisfaction competitors, revenue and employees owler. Sprinklr are offering few flexible plans to their customers, read the article below in order to calculate the total cost of ownership tco which includes. Sprinklr acquires get satisfaction to extend experience. Sprinklr acquires get satisfaction 20150408 crunchbase. Sprinklr alternatives 2020 best similar software from.
Sprinklr buys get satisfaction to add customer feedback to. With get satisfaction, businesses now have a unique approach in getting the sentiments of their clients and prospective customers as well as a friendly way to engage them. Get satisfaction was the right solution at the right time for the right price to solve the right problems. Sprinklr is a solid product that our experts evaluated with a 8. Sprinklr speeds social spree with get satisfaction acquisition. Sprinklr vs hootsuite 2020 comparison financesonline. It prides itself of having helped the worlds largest brands in their efforts in marketing, advertising, care, sales, research, and commerce on facebook, twitter, linkedin, and 21 other online channels around the world. The nocompromise decision when making it buying decisions, people often feel they need to make a compromise between getting bestofbreed functionality in a point solution versus getting the advantages of a single interface and data model in a unified platform. For example, here you can assess hootsuite and sprinklr for their overall score 9. Get satisfaction alternatives and similar websites and. This is sprinklrs fifth acquisition since january 2014.
Get satisfaction get satisfaction is a community platform that helps companies create engaging customer experiences by fostering online conversations about their products and services at every stage of the lifecycle created by sprinklr. Get satisfactions unmatched customer community expertise. Get satisfaction was acquired by sprinklr on april 8, 2015 internet software and services company out of 60 sectors in the mergr database, internet software and services ranked 1 in number of deals in 2015. Sprinklr acquires get satisfaction to help brands deliver. Use conversation types questions, problems, ideas, and praise to quickly meet the needs of beginners and expert users alike. Sprinklr continues buying spree, acquires get satisfaction platform 04092015 making quick use of its recent capital infusion, sprinklr has acquired customer engagement community platform get.
Our mission is to enable every organization on the planet to make their customers happier. Folloze is headquartered in san mateo, california, and was founded in 20. Ria kaur senior software qa engineer sprinklr linkedin. Get satisfaction is a community platform that fosters online conversations about a companys products and services. Sprinklr acquires get satisfaction destination crm. This is only one more step in the journey, but its a big one. And even more excited about what the future holds for sprinklr and our client partners. We allow you to check their capabilities, supported devices, customer support, costs, terms, plus more. Sprinklr continues buying spree, acquires get satisfaction. Sprinklr is a global company with 25 offices in 16 countries. More than 70,000 enterprises trust get satisfaction and successfully provide a social support experience for their customers, build better products, increase seo and improve customer loyalty. The worlds first unified front office platform for modern channels. Pros management team and customer service is outstanding.
As customers opt into an online community, they can bring up discussions, ask questions and help each other out. Get satisfaction allows you to gather feedback, product ideas, build your brand, and reduce customer support costs while engaging with your customer community. Get satisfaction customer communities for social support. Get satisfaction market share and competitor report. In april 2015, get satisfaction was acquired by sprinklr, a social media management company. You can also use the search bar to help youread more. The companys software, also called sprinklr, utilizes artificial intelligence, and combines different applications for social media marketing, social advertising, content management, collaboration, employee.
On april 8, 2015 enterprise social media management software vendor sprinklr announced the acquisition of get satisfaction, a customer community software platform. Hot on the heels of its most recent acquisitions of get satisfaction and scup, the powers that be at sprinklr upped the total to seven text analytics software company newbrand is the latest in a line of integrations and acquisitions since the beginning of 2014. It was founded on january 31, 2007, by several people, including lane becker, amy muller, thor muller, and jonathan grubb. Sprinklr social media management customer experience. Now using get satisfaction for multiple product communities with varying degrees of usage and configuration. Get satisfactions community platform offers the fastest time to value for companies. Get satisfaction joins social community software provider pluck, influencer advocacy company branderati, paid social company tbg digital and brand analytics provider dachis group as sprinklr. Get satisfaction s unmatched customer community expertise. Sprinklr fills out its customer experience cloud with latest. Apr 08, 2015 but it is also a bolton acquisition of sorts. Sep 15, 2019 compare sprinklr pricing to alternarive crm solutions. Comparing products to get the best marketing software need not be difficult. Sprinklr continues buying spree, acquires get satisfaction platform 04092015 making quick use of its recent capital infusion, sprinklr has acquired. Oct 05, 2017 april 2015 saw the acquisition of customer care provider get satisfaction and 2014 saw sprinklr picking up three different companies.
We are very excited to welcome the get satisfaction team to the sprinklr family. Sprinklr bolsters customer care value proposition with. I invite you to join us for an exploration of the experience cloud on april 23rd. Get satisfaction was acquired by sprinklr on apr 8, 2015. Sprinklr is an online solution that offers a complete social media management system for the enterprise. Sprinklr is a privately held new york citybased software company that develops a saas customer experience management cxm platform. Salesforce marketing cloud vs sprinklr 2020 comparison. There are lots of marketing software products out there right now. Sprinklr acquires get satisfaction on 20150408 for an undisclosed amount.
Use the navigation above or in the sidebar to read help articles. Like get satisfaction, folloze also operates in the internet software space. Apr 08, 2015 get satisfaction joins social community software provider pluck, influencer advocacy company branderati, paid social company tbg digital and brand analytics provider dachis group as sprinklr. Were here to help make your customer community a success. Get satisfaction competitors, revenue and employees. When comparing sprinklr to their competitors, on a scale between 1 to 10 sprinklr is rated 8, which is higher than the average crm software cost. All content is posted anonymously by employees working at sprinklr. Get satisfaction is a web engagement management software solution that is designed to build selfsustaining online communities for brands. This is sprinklr s fifth acquisition since january 2014. As they build their product, you can genuinely tell they want to succeed. You can also use the search bar to help you find the content you are looking for. See who you know at get satisfaction, leverage your professional network, and get hired. Sprinklr acquires get satisfaction to extend experience cloud.
Allow customers to connect with companies and other customers. Sprinklr is a provider of enterprise software for customer experience management cxm. Integral part of the entire product life cycle using agile development from design and implementation to qa and support. However, you may want to consider other social media management software products that got even better scores and satisfaction ratings. Sprinklr is a provider of enterprise software for customer experience management. Social media management customer experience sprinklr. You can also compare their general user satisfaction. Thousands of customersfrom major brands to innovative startups trust us with their online community. April 2015 saw the acquisition of customer care provider get satisfaction and 2014 saw sprinklr picking up three different companies. The companys software, also called sprinklr, utilizes artificial intelligence, and combines different applications for social media marketing, social advertising, content management, collaboration, employee advocacy, customer care, social. Get satisfaction is an easy solution to build online communities that enable productive conversations between a company and its customers.
Our content is divided into three sections concept guide, community task guide, and. With thousands of online communities and millions of users, get satisfaction is uniquely qualified to build innovative customer service community software. Is sprinklr finally satisfied with its latest acquisition. For instance, here you can match salesforce marketing cloud s overall score of 9. The ideal way to find out which one fits your needs best is to compare them side by side.
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